VIRTUAL ORTHODONTIC CHECK-INS

Now offering virtual orthodontic check-ins with photos you can take right from your smart phone!

Getting Started

We are happy to be offering virtual orthodontic check-ins with photos you can take right from your smart phone!  These are designed to evaluate your treatment and further instruct you on how to proceed, including use of elastics, turning of expanders, and more.  You will be contacted by Natalie or Michelle from our office and can send your photos to our HIPAA compliant email system to michelle@dutchessortho.com or natalie@dutchessortho.com. PLEASE INCLUDE THE PATIENT’S NAME AND DATE OF BIRTH IN THE EMAIL. Once your photos have been reviewed, we will reply with instructions.

If you have an emergency or urgent issue, please call the office directly and follow the prompts to speak with someone from the office.

HOW TO TAKE THE PERFECT PHOTOS

Please follow instructions as outlined in the video above. Once your photos have been reviewed, we will reply with instructions.

1. Front

First Step Take Picture Of Front Teeth

2. Top

3. Bottom

4. Right Side

5. Left Side

If you have an emergency or urgent issue, please call the office directly and follow the prompts to speak with someone from the office.

LETTER TO ACTIVE ORTHO PATIENTS

To Dutchess Orthodontics patients and families,

As you may know, our governor has ordered all medical/dental practices to cease all non-emergency procedures until May 15th, 2020.  This prohibits all orthodontic procedures that are not absolute emergencies.  The goal of this mandate is to help curb the spread of infection of the virus and preserve personal protective equipment (gloves, masks, gowns) for the hospitals and assisted living facilities that are dangerously close to running out of these much needed supplies. It is my assumption that this mandate will be extended at least until May 15th.

I have formulated a strategic and comprehensive plan to ensure that your treatment needs are tended to as best as possible during this time.

Within a week of your next scheduled appointment, you will be receiving a phone call, text, and/or email from one of our staff members instructing you to send an email to michelle@dutchessortho.com or natalie@dutchessortho.com which will include photos of the patient that can help us evaluate your current condition and give you further instruction on your care moving forward.  In addition, the photos will help us to identify any issues that are occurring in your mouth and aid us in determining when your next appointment should be.

The following points are important for you to remember at this time:

  • Braces, expanders, and other appliances are safe and stable in your mouth.  This one missed visit should not extend your treatment time in a significant way.
  • Be extra careful with the foods that you eat.  Stay away from sticky and chewy foods as I am unable to repair broken brackets at this time.
  • If you have a bracket come off, it is okay.  As long as you are not experiencing discomfort, we will repair it at your next visit.  If it is uncomfortable please call the office and press 1 to reach the emergency line and we will try to walk through with you how to resolve the situation at home.
  • If you have a pokey wire, try to trim it using cuticle scissors or nail clippers.  Please reference our website for helpful videos.
  • PLEASE BE SURE TO PRACTICE ULTIMATE ORAL HYGIENE AT THIS TIME!!!  Everyone is out of routine, and brushing can easily slip through the cracks, but now it is more important than ever to maintain a clean and healthy mouth.  Your appliances create additional surface area for plaque and debris to hide, which can cause decalcification of your teeth, ultimately leading to decay if not properly cared for.

When we are able to re-open, our schedule will likely be different in order to minimize contact between patients, in the waiting room, etc.  Our team will be hard at work to ensure that your treatment time is not extended/affected by the office closure. Please know that I will be looking at the chart of each patient to determine the order in which patients should be seen.  This is in an effort to keep all patients on track to finish treatment on time. Thank you in advance for your flexibility, patience and grace.

I look forward to our “new normal” and seeing all of your faces (and mouths!) back in the office.

Wishing you all good health,

Dr. Kelly Walters